Terms and conditions

1. Scope and services

These terms apply to appointments and support provided by Praktijk Erwin Blom. You can choose a free introductory phone call, a standalone intake review, a one-off Health Review, the complete initial phase or individual follow-up appointments after that phase. There is no mandatory minimum programme length.

The current services, durations and prices are listed on the Sessions & fees page. We discuss which option suits your needs in advance. If your intake suggests that I cannot help you appropriately or another professional would be better placed to help, I will tell you.

2. Nature of the support

My support focuses exclusively on lifestyle. I do not make medical diagnoses or replace examination, advice or treatment by a doctor or another qualified healthcare professional. The Corpus Analyser is an additional aid to conversation, not a clinical or laboratory test.

Please share information relevant to the support before and during our work together, including existing conditions, diagnoses and medication. Always discuss medical questions and changes to medication with your doctor. You decide which lifestyle advice to put into practice.

3. Appointments and cancellation

You may cancel or move an appointment without charge up to 24 hours before it starts. If you cancel later or do not attend, the reserved appointment may be charged. We will consider exceptional circumstances reasonably. Statutory withdrawal rights remain unaffected.

If I need to move an appointment, I will contact you as soon as possible to arrange another time.

4. Fees and payment

Prices shown on the website include VAT. After a session, you pay on site or by invoice within 10 days of the invoice date. For the complete initial phase, we will make clear in advance when the package is invoiced. If you pay €75 for a standalone intake review and then book a Health Review or complete initial phase, that €75 is deducted in full from the fee for the option you choose.

Any additional laboratory testing and targeted supplements are not included in the stated session fees. If external testing seems appropriate, we discuss its purpose and expected extra cost first. You decide whether to proceed.

5. Cooling-off period for distance contracts

If you enter into a coaching contract online or by phone as a consumer, you generally have 14 days from entering into the contract to withdraw without giving a reason. You can tell us through the email address on this page. The 24-hour appointment cancellation rule is separate from this statutory right.

If you ask us to begin the service during that period, we will request your express consent. If you then withdraw, you may owe a proportionate amount for services already provided. Once the service has been fully performed during the cooling-off period with your prior express consent and acknowledgement that your right to withdraw will be lost, that right may end. Mandatory consumer rights always prevail.

6. Commitment, outcomes and liability

I work with care and full commitment. I cannot promise a particular outcome: change depends on your circumstances, the steps you take and the time you give them.

You remain responsible for your own choices and for consulting a doctor about medical concerns or medication. To the extent permitted by law, I am not liable for harm caused by incomplete or incorrect information you provide or by advice being used outside its intended context. This does not exclude liability that cannot lawfully be excluded, including intentional misconduct or gross negligence.

7. Confidentiality and privacy

I treat your personal information confidentially. The privacy policy explains how I use information for appointments, intake, scans and administration. Information is not shared with other healthcare professionals or external testing providers without an appropriate legal basis.

8. Questions, complaints and changes

If you have a question or complaint, please email me first. We will try to resolve it carefully together. Dutch law applies to our agreement; statutory consumer rights remain in place.

The version of these terms provided to you before or at booking applies to that appointment. Later changes do not automatically apply to appointments already made.